Telemedicine software development
that cannot drop.
A telehealth product lives or dies on the boring parts. The video call that holds, the schedule that syncs, the patient data that stays compliant. HighCraft does telemedicine software development for healthcare and wellness teams, building HIPAA-aware platforms that hold up in production.
Scoped estimate in 3 to 5 days. No obligation, NDA on request.
“Alex and his team built the core of our Healthcare SaaS. Their grasp of HIPAA and GDPR was crucial for our telemedicine features, and they added AI into the EMR so providers could make better data-driven calls. They handled the Twilio integration and held to WCAG 2.1 throughout. The team knows the Microsoft stack, C#, .NET, and Azure, and kept us aligned at every milestone. For a healthcare product that needs regulatory care and real engineering, HighCraft.io is the partner you want.”
Oleg Shumar
Owner, GetTrusted.io
Selected clients and shipped projects
Awesome Kyiv
Shelfit
We have shipped telehealth under real scrutiny
HighCraft is a senior team that pairs full-stack engineering with applied AI for healthcare, SaaS, and expert-led businesses. We have earned Top Rated and a 100 percent Job Success Score on Upwork, one five-star delivery at a time.
We built a HIPAA-aligned EMR and patient portal for a healthcare wellness platform, end to end. You talk to the engineers who do that work, not a salesperson relaying questions to a developer in another timezone.
2 weeks
idea to working prototype
End to end
prototype to production
Senior
engineers, no handoffs
The first question healthcare buyers ask is whether a software team can handle the compliance, not just the video call. We have shipped a HIPAA-aligned platform under real regulatory scrutiny, on infrastructure that carries the HIPAA and HITRUST attestations Microsoft Azure documents.
What a telehealth platform has to get right
The parts that decide whether a visit happens or fails at the worst moment.
Video that holds the visit
A call that survives a weak connection, drops gracefully, and reconnects without losing the session. We build on proven infrastructure like Twilio rather than rolling our own. The video is the visit. When it fails, the appointment fails with it.
Scheduling and intake that sync
Booking that matches provider availability across time zones, with intake and consent captured before the visit starts. The schedule and the record stay in lockstep. A double-booked slot or a missing consent is a clinical problem, not just a UX one.
EHR integration both ways
Visit notes that flow back into the record and patient data that flows in, over HL7 and FHIR. A telehealth tool that cannot write back to the chart just creates a second system someone reconciles by hand.
Payments and visit economics
Stripe billing for visits, copays, and memberships, wired to how you actually charge. Pay-per-visit or subscription, the money flow has to match the care model and it has to reconcile.
When an off-the-shelf telehealth tool wins
If a platform like Doxy.me or a built-in EHR video module already covers your visits, that costs less than a custom build and we will point you there. Custom telemedicine software earns its cost when your workflow, your compliance, or your integrations have outgrown the standard products. If they have not, do not pay for custom.
100%
Job Success on Upwork
5.0
Average client rating
Top Rated
Agency on Upwork
11 yrs
Engineering leadership
HIPAA
Aligned delivery
Awards and accreditations
Verified on Upwork and recognized by independent agency directories.
Built for the rules healthcare runs on. Practices documented, not implied.
Security & trustAI Prototype Sprint
Validate the workflow before you fund the platform.
A two-week sprint that turns a complex workflow into a working prototype, architecture direction, and a build estimate you can act on.
- Working prototype
- Workflow map
- Architecture recommendation
- AI opportunity and risk assessment
- Delivery roadmap
- Fixed or phased build estimate
Two weeks, one fixed scope. You own everything we build, whether or not you continue.
Week 1
Discover the workflow, build the spine
Week 2
AI where it pays back, then prototype + estimate
Four ways to engage, and a low-risk way to start
We fit the model to the project and the risk, not to our invoice. Most clients start with a two-week discovery sprint that turns the idea into a working prototype and a real estimate, then move into whichever model fits the build.
Time and materials
You pay for the hours you use, billed weekly or monthly. The right call when scope is still moving and you want to steer as you go.
Dedicated team
A senior team embedded with yours and billed monthly, scaling up or down as the roadmap changes. Built for ongoing work, not a one-off.
Fixed price
Agreed scope, agreed price, agreed date. Works when the requirements are already clear and you want certainty before you sign.
Fixed milestones
Phased delivery, paid one milestone at a time. A way to take on a larger build and de-risk it stage by stage.
Clients trust us with messy, real-world software
From regulated healthcare workflows to payment-heavy platforms and internal business systems, the common thread is delivery that survives production.
Alex and his team built the core of our Healthcare SaaS. Their grasp of HIPAA and GDPR was crucial for our telemedicine features, and they added AI into the EMR so providers could make better data-driven calls. They know the Microsoft stack and held to WCAG 2.1 throughout. For a healthcare product that needs regulatory care and real engineering, HighCraft.io is the partner you want.
Oleg Shumar
Owner, GetTrusted.io
They were absolutely phenomenal. The team put in a lot of work to break down what was required of the project and gave an excellent presentation on the process. I highly recommend them and will be working with them again in the future.
Kayode Leonard
Founder, Project Wolf
Really enjoyed working with HighCraft.io. They are true professionals that know how to get things done. They were hardworking and skillful, exactly what we were looking for.
Maxim Grossman
Executive, Enigmex Technologies
HighCraft team did a great job creating a brand new site for my company, and I am loving it. It is exactly what I wanted and the team were true professionals and very nice to work with.
Alina Virstiuk
Founder, AwesomeKyiv
Three ways we turn complex workflows into working software
Start with a prototype, add AI where it creates leverage, or build the full production platform.
- 01
Working prototypes
A working prototype built around the real edge cases, so you can validate scope before funding a full build. The cheapest way to find the edge case nobody mentioned.
- 02
AI-enabled features
AI inside the product you already run: intake, search, summarization, classification, recommendations, or workflow assistance, with evaluation and guardrails. Built so a real user opens it twice.
- 03
Production platforms
Custom platforms built for real users: integrations, permissions, billing, audit trails, and maintenance. HIPAA-aware where it has to be.
Free vendor-risk check
Before you build, check the risk first.
Answer a few plain-English questions and get a vendor-risk read on ownership, proof of work, data exposure, and handover gaps before you fund the build.
- Takes about 3 minutes
- Built for vendor decisions
The page shows the first risk instantly. Email sends the full report.
Part of the same healthcare build
If your project touches more than one of these, one team covers them.
Software that works, in production
Our clients get to focus on their business, instead of babysitting the stack that holds it together. Client cases below are anonymized where compliance demands; the rest ship under their own names.
How we build AI workflows that stay controllable
Agentic does not have to mean opaque. We put the controls where the risk is: permissions, approvals, and audit around every AI-assisted step.
Frontend
The product your users and staff actually work in.
API
Typed contracts and validation at the boundary.
Workflow engine
The deterministic spine: states, rules, and handoffs.
Agentic workflow layer
Inspects context, suggests next steps, and triggers tools, with human approval where it matters.
AI / LLM services
Models behind evaluation and fallback logic, not raw and unchecked output.
Integrations
EMR, Stripe, CRM, scheduling, and internal APIs.
Audit, monitoring, permissions
Every AI-assisted step logged, observable, and role-gated.
Controls, not black boxes
- Human approval for sensitive actions
- Tool calls scoped by permissions
- Audit logs for every AI-assisted step
- Evaluation and fallback logic, not raw model output
- Role-based access throughout
- Observability in production
- Integration with EMR, Stripe, CRM, scheduling, or internal APIs
Hiring a telemedicine software development team
What buyers ask before they start.
How much does telemedicine software development cost?
Send the shape of the problem and we reply with a scoped estimate, usually within 3 to 5 business days. You can work hourly on time and materials, as a dedicated team, on a fixed price, or by milestone. The number depends on visit types, integrations, and how much compliance work the build carries.
How long does it take to build a telemedicine platform?
A focused MVP with video visits, scheduling, and intake usually takes a few weeks, not months. We phase it, ship the core first, then add billing, EHR integration, and the rest once real patients are using it.
Is your telemedicine software HIPAA compliant?
We build HIPAA-aware from the first commit: access controls, audit logging, encryption, and a signed BAA where one is needed. We have shipped a HIPAA-aligned EMR and patient portal under real regulatory scrutiny, so the compliance work is routine for us, not a research project. Our operating practices are documented on our Security and trust page at /trust/.
Can you integrate with our EHR or EMR?
Yes. We connect telehealth platforms to clinical systems over HL7 and FHIR, and we handle the messy parts: patient matching, scheduling sync, and getting visit notes back where they belong. If your EHR exposes an API, we have likely worked with its shape before.
What can you build into a telemedicine product?
Video and async visits, scheduling, patient intake and smart forms, secure messaging, e-prescribing-adjacent workflows, and Stripe billing for visits and memberships. We start from your clinical workflow and pick the features that serve it, not a generic template.
Do you build new platforms or fix existing ones?
Both. We have built telehealth and EMR products from scratch, and we have come in to stabilize and extend ones that were already live. If yours is mostly working, we will tell you what to fix instead of pitching a rebuild.
When are you not the right fit?
If an off-the-shelf telehealth tool already covers your visits, we will point you to it instead of quoting a build. Custom telemedicine software earns its cost when your workflow, compliance, or integrations have outgrown the standard products. If they have not, do not pay for custom.
Tell us about your project
Send the shape of the problem, even if the requirements are still blurry. We reply with a scoped estimate, usually within 3 to 5 business days. No obligation, NDA on request.
- A senior engineer reads every brief, not a sales rep.
- If an off-the-shelf tool fits better, we will tell you.
- NDA on request before you share anything sensitive.
Prefer email? Write to business@highcraft.io
Rather talk it through? Book a 30-minute estimate review
“Alex and the HighCraft.io team built our healthcare MVP and got to the heart of what a startup on a tight budget actually needs. He suggested Azure Functions for the event-driven parts and lifecycle policies on Blob Storage, which brought our infrastructure costs down without cutting quality. He broke the tech down so I understood it, which gave me real confidence in the build.”
Oleg Shumar
Owner, GetTrusted.io